Everything your shop needsCommand Center
The operating system for appliance repair shops that run on ServiceDesk. It syncs your ServiceDesk data every few minutes and turns it into one place to run dispatch, parts, technicians, money and marketing, with AI doing the busywork.
Live operations dashboard
Open jobs, today's schedule, jobs waiting on parts, aging jobs, missing tech reports and unconfirmed appointments, all on one screen.
AI triage before the visit
For every new job, AI reads your own repair history on that model and recommends the parts to bring, so more repairs are done in one trip.
Smart inbox
Incoming email is sorted into buckets you choose (dispatches, parts, payments, customers) and grouped, and anything urgent flashes so it never gets buried.
Dispatch and scheduling
Every appointment by tech and zone, with confirmations, holds for parts or authorization, and an emergency mode.
Parts control
Track every part from order to truck to return. See the money sitting in unused parts, scan returns into bins, and know exactly what to stock.
Technician performance
Scorecards, first-visit fix rates, callbacks traced to the repair that caused them, and which tech is best on which brand.
Money in one place
Revenue and margin after tech pay, automatic commissions and tips per pay period, accounts receivable aging, warranty claims and protection plans.
Marketing that shows its return
Cost per booked job for Google Ads, Angi, Thumbtack, Home Depot and your website, plus follow-up on every call that didn't book.
Your team and your know-how
Each tech's own page (pay, tips, parts to return, trophies), time off, office and tech knowledge bases, and an assistant that answers questions about your data in plain English.